About Us · 38000
About 38000 — Online Entertainment Platform for Malaysian Users
38000 is an online entertainment platform designed specifically for users in Malaysia. We offer a comprehensive experience covering Sports Betting, Live Casino, poker, and slots — all in one platform, easily accessible via mobile or web browser.
Who we are and what sets 38000 apart
38000 is an online entertainment platform built around the needs of Malaysian users. Since day one, our goal has always been the same — to bring the most complete, seamless, and trustworthy betting and gaming experience to players across Malaysia, wherever they are.
We understand that Malaysian users have their own preferences — from language choice to payment methods and favourite sports. That's why every aspect of our platform, from the user interface to betting options, is designed with local context and user needs in mind.
38000 is fully accessible via mobile browser with no app download needed, though an official Android app is also available for a smoother experience.
The mission and vision behind this platform
Two core principles that guide every decision we make.
Our mission is to provide a safe, fair, and enjoyable online entertainment platform for Malaysian users — with a Bahasa Melayu interface, local payment options, and responsive customer support. We want every user to feel comfortable and valued every time they use 38000.
To be the most trusted and most-used online entertainment platform among Malaysian users — recognised for information transparency, user data security, and a diverse range of high-quality entertainment spanning sports, casino, poker, and slot games.
What does this platform offer you?
Five main categories that make up the complete 38000 experience.
Bet on the Malaysia Super League, EPL, badminton, cricket, and a range of international sports with real-time updated odds. Pre-match and in-play betting options are available.
Baccarat, roulette, blackjack, and sic bo with real dealers via high-quality video stream. A more interactive casino experience that brings you closer to the feel of a physical casino.
Texas Hold'em and Omaha in multi-player table format. Tables are available across a range of stakes from low to higher limits, suitable for both new and experienced players.
Hundreds of video slots, progressive jackpot slots, fish shooting games, and automated table games — all in one easy-to-navigate section. Every game runs on a certified RNG system.
The platform is fully optimised for Android and iPhone — no download required. The Bahasa Melayu interface makes navigation straightforward, and deposits can be made via Touch 'n Go, Maybank, or FPX.
Our commitment to user experience and security
User security is a top priority at 38000. All communication between your device and our servers is protected by SSL encryption, meaning your personal data and financial transaction details cannot be intercepted in transit.
Account passwords are stored in hashed format and cannot be read by anyone, including platform staff. Any suspicious login attempt is automatically detected and the account is protected immediately.
For financial transactions, we only accept deposits and withdrawals through legitimate, verified payment methods — including Touch 'n Go eWallet, Maybank2u, CIMB Clicks, and FPX transfers. No anonymous or unregulated payment methods are accepted on our platform.
We are also committed to full transparency — the platform's terms and conditions are openly available, and all promotional offers clearly state their requirements before you make any deposit decision.
Always-on customer support
The 38000 customer support team is available in Bahasa Melayu to assist with account enquiries, deposits, withdrawals, or any technical issues. We prioritise fast responses and clear answers — no confusing technical jargon.
Section FAQ We list answers to the most common questions about registration, deposits, withdrawals, promotions, and how to play. It's the best starting point before reaching out to support directly.
Reach us by email: [email protected]
Ready to get started? Explore the 38000 platform today
Register a free account and start an online entertainment experience built for Malaysian users — with Bahasa Melayu support, local payment options, and full access from your phone.
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